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Library Services During Covid-19: Western Sydney Libraries

TAFE NSW - Western Sydney Library spaces are now open except for Castle Hill. Social distancing will be in place and may affect some services and access to facilities.

Opening Hours 

Western Sydney Libraries can be contacted by phone or email.

Chat with a LibrarianChat with a librarian - chat line open from 9am to 5pm weekdays. Check out our Frequently asked Questions (FAQs).

Click & Collect

A Click and Collect process is in place for physical library items where possible. Contact us and let us know what you'd like to borrow and we will have it ready for you to collect at the library. Use the NSW TAFE Library Catalogue to locate the items you'd like to borrow.

Real time support to students via phone, email and chat

  • Contactless print/photocopy job pickup services
  • Username and password resets over the phone 
  • Inter Library Loan request and collection
  • Renew your library loans
  • Place items on hold
  • Access PCs & Netbooks
  • Return your items through local return chutes
  • Requests for other support services will be redirected as appropriate
  • Check out Statewide 'How to' Support Guide

Virtual Support

Chat with a LibrarianMicrosoft Teams link or similar software technologies for customers to meet virtually with a library team member from any location such as in a Campus PC room or at home.

eResources

Online resources including books, databases, streaming videos and subject specific hyperlinks via our Libguides and eResources are still available and can be found via the Western Sydney Library Home Page. To access use your TAFE NSW username and password.

Free study help - TAFE NSW username and password required to access Studiosity. Friendly support team waiting online to help you, 3pm till late, Monday to Friday and 24/7 Saturday and Sunday. Check out the Studiosity LibGuide for more information.

Please note: Smarthinking will commence delivery of the after hours online tutoring support service replacing Studiosity on the 3 August 2020.